Easyphonia | FAQS
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FAQS

EASYPHONIA FAQS

How can I pay?

You can pay either using your credit card or your PayPal account. All transactions are done over PayPal secure website. EasyPhonia doesn’t handle at all your credit card or PayPal details.

Is it secure to purchase online?

Yes. We strive to make shopping online a safe and secure experience. The security of your personal information, pin information, and transactions is a top priority for us. All online transactions at our website are handled with the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits. Purchase process is complete on PayPal website, EasyPhonia doesn’t handle at all your credit card or PayPal information.

My credit/debit card payment failed

If your order is not going through please check if you have mistyped your credit card information. If you are still having trouble placing an order please contact our Customer Support and we will gladly assist you. You can email our support.

Where can I find instructions?

All verified users receive PIN(s) and all instructions instantly via email. You can also use the instructions page.

What if I forget my password?

Go to My Account -> Forgot password. Enter e-mail address you registered with, and you will receive your password to the specified e-mail.

Can I purchase credit to call to the US from overseas?

You can purchase credit all over the world and use it at your convenience. With our VoIP system it does not make any difference the country you are calling from, our rates are based on the destination country. Our on line shop is always open.

Can I call from different phones?

To place a phone call (enjoying EasyPhonia low rate for your long distance and international calls) from any not registered phone number, just dial the access number, enter your PIN and dial your destination number. A non registered phone number could be for example, your room telephone while traveling or your office number or a pay phone.

The value of an idea lies in the using of it. Thomas A. Edison